Chat Service
By clicking “Chat Live” you agree that you are (1) physically safe and (2) have read and agree to our privacy policy. We can only help you if you are currently physically safe. If you are in immediate danger, please call 911 for an immediate response. If you experience any technical issues, or if chat is unavailable, please call or text us at 1-844-4HELPDC (1-844-443-5732).
Please review Our Services and What to Expect if you would like to learn more.
Electronic Monitoring
We have taken numerous measures to keep your communication safe while using our site. However, be aware that no internet communication can be 100% secure. Please make sure you are using a computer or mobile device you trust to contact us.
If you suspect that your computer, mobile device, web browser, or internet usage is being monitored, please click here to learn more about technology safety.
Confidentiality and Anonymity
During your chat session, the victim assistance specialist will NOT ask for any personally identifying information such as your name or address. We also do not record, store, save, or catalog IP addresses or telephone numbers.
Anything you share will remain confidential UNLESS you disclose abuse or neglect of a child, elder, or vulnerable adult, or the intent to harm yourself or others.
To read our privacy policy and learn more about how we protect your security, please click here.
