OUR SERVICES
The DC Victim Hotline serves victims of any crime in the District of Columbia. The hotline has a special focus on populations, crimes, and topics that are generally underrepresented or underserved in victim services. Our goal is to empower victims as they navigate the physical, emotional, and financial consequences of all crime.
Victims of crime have a variety of needs, from simple to complex. With extensive specialized training, our Victim Assistance Specialists are ready to help crime victims:
- Receive emotional support
- Understand their rights and options
- Find information and connect with resources
- Craft next steps to regain control over their lives
VICTIM ASSISTANCE SPECIALISTS PROVIDE:
EMOTIONAL SUPPORT
Trauma-Informed
Culturally-Informed
Strength-Based
Survivor-Centered
INFORMATION
Victims’ Rights
Safety Planning
Crime Reporting
System Process
Identity Theft Recovery
REFERRALS
National
Local
Tribal
Individual
METHODS OF CONTACT
At the DC Victim Hotline, we understand victims need to be able to contact us through whatever means available to them, and safest for them, at the time of their need. Therefore, the DC Victim Hotline combines:
- A phone and text hotline: 1-844-4HELPDC (1-844-443-5732)
- An innovative online chat: www.DCvictim.org/Chat
- Online resources: www.DCvictim.org
Both English and Spanish-speaking Victim Assistance Specialists are available. Additionally, any specialist can access an interpreter by phone for more than 200 languages.
